You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Returned items must have tags and labels still on and be returned in original product packaging.
- Returned items must be unused and in the same condition that you received it (no visible signs of wear or use).
- Customer is responsible for return shipping costs.
- Gift cards are non-refundable.
- Customisations products are final-sale.
Please send your return to:VAN DE LOO DEVELOPMENT GmbH - HELEN WELLS
Industriestr. 38 Nordwalde