Measure your dog while sleeping in their preferred position and compare the result with our size guide. If you are unsure, feel free to contact us.

Most dogs prefer a little extra space. If your dog is between sizes, we generally recommend choosing the larger size.

Yes. All measurements refer to the outer dimensions of the bed.

Simply shake, air and brush the wool regularly. Wool is naturally dirt-repellent and odour-resistant.

No. Sheepskin should not be machine washed. Proper care will keep it beautiful for many years.

Blot moisture immediately with a clean cloth and allow the area to dry naturally. Most minor accidents can be treated locally.

We currently ship throughout Europe, including Switzerland and the United Kingdom. International shipping beyond these regions may also be possible upon request. Please contact us before placing your order.

Delivery times vary by destination. Current shipping estimates can be found during checkout.

Yes. You may return unused products within 14 days of delivery. Return shipping costs are the responsibility of the customer.

Our Sets combine selected products and accessories that work perfectly together.

The Donut Liner is a removable insert designed to add comfort and simplify maintenance.

Yes. Most accessories from bundles or upgrades are available separately.

We work primarily with natural materials including European sheepskin, sheep wool, linen, leather and tweed.

Yes. All wool used in HELEN WELLS products is mulesing-free. We source and work with carefully selected European suppliers.

Yes. We only use carefully selected European sheepskins that are sourced as a by-product of the food industry - from the Netherlands, Scandinavia and Germany.

Wool naturally regulates temperature, remains breathable and provides comfort throughout the year.

Absolutely. We are happy to advise you personally.

Yes. HELEN WELLS products are available through selected stockists and retail partners.

You can reach us via our contact form, email or by phone during office hours from 9:00 am to 5:00 pm (CET). We aim to respond within 1–2 business days.